Alive Support Center

Help Topics

• Camp Alive

  • Camp Alive: UPDATES WILL OCCUR IN SPRING 2027!
• 

  Camping & RV Sites

  • How big are Tent Campsites?
  • Is there a waitlist for RV sites?
  • What size vehicle can I have on a Tent Campsite?
  • I can’t arrive to the festival until later at night. Will I be able to get my campsite?
  • How many cars can be parked on an RV site?
• 

  Contacting Us

  • How do I contact the festival?
  • I’m a band/artist. How can I play the festival?
  • What are your social media accounts I can follow?
  • Do you have an email newsletter I can subscribe to?
• 

  General Festival Info

  • I’d like to promote Alive to other people.
  • Are chairs provided for any of the stages?
  • Festival Map
  • Where are the ATMs located?
  • Where can I find directions to the festival?
• Safety & Guest Well-Being

  • Accessibility Accommodations
  • Festival Safety & Guest Well-Being
  • Children & Family Safety
  • Prepare Before Arrival
  • IF YOU NEED HELP
• 

  Tickets

  • Meet & Greet Times
  • Refund Policy
  • I bought a 1-day ticket for the wrong day.
  • Do you have payment plans?
  • Do I have to bring my printed ticket to Alive?
• 

  Volunteer

  • When do I have to be on site as a volunteer?
  • Where do I stay when I volunteer?
  • Volunteer Application
  • What is the A-Team?
  • What does the A-Team do?
• 

  Working With Alive

  • I’d like to take photos/videos at Alive.
  • I’d like information on being a festival partner/sponsor.
  • Food Vendor Information (2027)
  • Marketplace Vendor Information (2027)