Tickets
Alive is a rain or shine event. All sales are final. There are no refunds.
Your ticket is for the Alive Music Festival, not for a specific artist. Artists and schedule are subject to change without notice. Artist cancellation is not grounds for a refund. You are welcome to donate or sell your tickets to friends or family if you are unable to attend.
If you cannot attend, you are encouraged to find a friend or family member and sell it to them. If you do sell your ticket(s) to a friend/someone online, please email support@brushfire.com, so Brushfire can transfer the ticket securely to the new email address and the ticket holder will receive updated festival info.
RV Sites
Please fill out this form if you’d like to request a refund for your RV Site for Alive 2025. Please note refunds for RV sites are not guaranteed. Refunds will be processed in the order they are received and are only available if another guest on the Alive waitlist is able to purchase your site. If you are able to find a buyer for your RV site, please email support@brushfire.com to transfer your RV site to the new RV guest.
Selling Tickets Through Third Party Sites
For the protection of our ticket buyers and event participants, third party selling of tickets is not recommended for any Alive Music Festival event pages. There has been an increase in fraudulent and unlawful scams around concert ticket sales online. To ensure everyone has an official ticket to the event through proper channels, we recommend you purchase your tickets through the official Brushfire ticket page for Alive. Any purchases through 3rd parties or 3rd party ticketing sites are not guaranteed by Alive Music Festival and limit your ability to receive up to date information for the event and any necessary assistance.